Frequently Asked Questions
About Canine Performance Co.
What is Canine Performance Co?
Canine Performance Co. is an Australian canine development company creating purpose-driven products, practical resources and carefully curated premium dog brands. Our focus spans puppy development, enrichment, performance and lifelong canine wellbeing.
What makes Canine Performance Co. different from a traditional pet store?
We don’t aim to stock everything. Instead, we focus on products that serve a genuine purpose. This includes products we develop ourselves as well as premium brands carefully selected to align with our values and approach to canine development.
Who is Canine Performance Co. for?
Our products and resources are designed for breeders, competitors, trainers, handlers and everyday dog owners who want thoughtful, practical solutions for their dogs.
Where are you located?
We’re based in Brisbane, Queensland, and are building Canine Performance Co. to support dog owners and breeders Australia-wide.
Products & Launch
When will your first products be available?
Our first collection is currently in design and development. We’re taking the time to research, test and refine each product before launch. Join our mailing list or follow our social channels to receive launch updates.
What types of products will you offer?
Our collections will focus on areas including puppy development, enrichment, performance, conditioning and practical canine care. We’ll also offer carefully selected products from premium dog brands that complement our own collections.
Do you design your own products?
Yes. Developing our own purpose-driven products is a core part of Canine Performance Co. We identify practical needs, develop solutions and refine our designs before bringing them to market.
Will you sell other dog brands?
Yes. Alongside our own products, we plan to stock selected premium dog brands that complement our mission and meet our standards for quality, functionality and purpose.
How will I know when a new product launches?
Join our mailing list to receive product development updates, launch announcements and early-access information. You can also follow our social channels for the latest news.
Ordering & Shipping
Do you ship Australia-wide?
Yes, we plan to offer Australia-wide shipping when our online store launches. Shipping options and costs will be displayed at checkout.
Will you offer international shipping?
Initially, our focus is on serving customers within Australia. Any future international shipping options will be announced on our website and social channels.
How much does shipping cost?
Shipping costs will depend on the order and delivery location. Available options and costs will be shown at checkout before payment.
Can I track my order?
Where tracking is available, customers will receive tracking information once their order has been dispatched.
What is your returns policy?
Our Returns & Refund Policy will provide full information about returns, faulty products and refunds, including your rights under Australian Consumer Law.
Breeders & Business Enquiries
Will you offer breeder accounts or discounts?
We’re exploring options specifically for breeders as Canine Performance Co. grows. Join our mailing list for announcements about future breeder programs and opportunities.
Will wholesale opportunities be available?
We plan to explore wholesale opportunities for selected Canine Performance Co. products as our range develops. Businesses interested in future opportunities are welcome to contact us.
Can I suggest a product or provide feedback?
Absolutely. Community feedback is an important part of how we develop Canine Performance Co. We welcome ideas and feedback from breeders, trainers, competitors and dog owners.
How can I contact you?
You can contact us through the Contact page on our website. We aim to respond to enquiries as soon as possible.
Is the information on your website veterinary advice?
No. Our educational content is provided for general information and education only and is not a substitute for professional veterinary advice, diagnosis or treatment. If you have concerns about your dog’s health or wellbeing, consult your veterinarian.
Can’t find what you’re looking for? Contact us and we’ll be happy to help.
Want to see what we’re working on? Join our mailing list for product development updates, launch announcements and early access.
Purpose-driven products, premium brands and practical education for every stage of your dog’s life
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